ZA
Zahra A

1 reviews | Active since Sept 2025

01 Sept 2025, 14:58

Order Updates/Order Enquiry

Buyinstor I Placed An Order On 13 August For A WWE John Cena Action Figure For R500 My Order Number:6556 To Date I Have Not Received Any Order Updates I Also Attempted Twice To Email Them Didn't Get A Response Also Tried WhatsApp Calling & Texting Also A Dead End No Response I Also Tried Contacting By Phone But The Telephone Number Is Not Available If YOU Buyinstor Are Reading This Review Then Note I Will Be Forced To Involve The South African Police Service In This Matter If I Don't Receive Updates On My Order/If I Don't Receive My Order

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Replies (2)
ZA
Zahra A's update03 Sept 2025, 13:53
Reviewer Update
Recieved This Reply After 2 Days Worth Of Emails Being Sent To Them Don't Know If I Should Believe It


Dear Valued Customer,

We want to sincerely apologize for the delay in fulfilling your order.

Due to an international shipment issue with our courier partner, UPS, which is beyond our control, we are currently behind on fulfilling a number of orders. We completely understand how frustrating this situation is, and we truly regret the inconvenience caused.

We also apologize for the lack of communication, which we understand has added to your frustration. Please rest assured that Buyinstor is a legitimate business, and we are doing everything possible to resolve the shipment issue and get your order to you as quickly as possible.

As soon as the shipment arrives in the country, we will prioritize dispatching all orders as quickly as possible.

If you’ve already received your order, we’re incredibly grateful for your patience and understanding during the delay.

As a small token of our appreciation, please enjoy 10% off your next purchase using the discount code: THANKYOU10.

If you have any questions or concerns, feel free to reply to this email — we’re here to help.

Thank you once again for your continued patience and support.

Warm regards,

The Buyinstor Team
ZA
Zahra A's update03 Sept 2025, 13:56
Reviewer Update

From Emma One Their Many *****sters Probably Another Lie

Dear Zahra,

Thank you for your email. I understand your frustration and I want to assure you that we are doing everything within our power to ensure your order is delivered to you as quickly as possible.

We are actively working to resolve the international shipment issue with UPS and minimize any further delays. You can expect to receive a follow-up email from us with an estimated time of arrival for your order by the end of this week.

We appreciate your continued patience and understanding.

Warm regards,
Emma