Buyinstor aka ******instor

I ordered a garden bench in December 2023 - cost around R5000 & should probably have done a bit of research on this site first. Got message stock not available & would take a few months as coming from abroad. Roll on 6 months later & at least got reply to my e-mail from Emma in May, assuring me that they expecting stock soon. Now after multiple phone calls & e-mails, there is complete radio silence. How does one have them shut down as they seem to be complete ****mers, based on all the other negative reviews!