MS
Maretha S
1 reviews | Active since Jul 2011
20 Jun 2020, 09:09
Waste of time and money
I went on the website (https://www.buyhcg.co.za/HCG-SUBLINGUAL-ORAL-DROPS/HCG-3X-SUBLINGUAL-ORAL-DROPS-KIT-2-MONTH-SUPPLY) and everything looked very legit. You can order a 45 day supply and it comes in a box and there is a picture of this box and on the box, it says what is all included. You will receive needless syringes for mixing as well as a diet manual and diet recipes. After struggling to get my package from them it was delivered this morning after 10 days. It came in a plastic bag, with 3 paper jiffylite (paper) bags with 6 injection syringes, the HCG and an unknown liquid in a brown bottle. There is no label on this bottle so I have no idea what's in it. It could be tap water for all I know. I was also emailed the manual and the recipes with a link to a Google Drive folder with 34 files in them that looks like they were typed up by someone in China. I did not get what I ordered. I ordered from them because they were cheaper than Happy Shrinkers, but now I know why. Rather fork out the extra money and get your HGC from Happy Shrinkers. They are very unprofessional and I'm not sure that their product is very safe.
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Replies (9)0
Replies (9)
Buy HCG's replyOfficial
20 Jun 2020, 16:06Hi Maretha, we have sent you 4 emails this morning and you have not rep**** to any of them. You only received your order this morning and then you emailed us at 8.44am, and then 25 minutes later at 9:09am you gave us a bad review without awaiting our response or giving us an opportunity to help you.
Buy HCG's reply20 Jun 2020, 16:06
Official
Hi Maretha, we have sent you 4 emails this morning and you have not rep**** to any of them. You only received your order this morning and then you emailed us at 8.44am, and then 25 minutes later at 9:09am you gave us a bad review without awaiting our response or giving us an opportunity to help you.
Buy HCG's replyOfficial
20 Jun 2020, 16:10 You may have given us a little more time than 25minutes on a Saturday which is not our working day during the Lockdown to look into your complaint and assist you. We have sent you 4 emails from 11:30am (2 hours and 35 after you notified us) , but you have not rep**** to any of them.
Buy HCG's reply20 Jun 2020, 16:10
Official
You may have given us a little more time than 25minutes on a Saturday which is not our working day during the Lockdown to look into your complaint and assist you. We have sent you 4 emails from 11:30am (2 hours and 35 after you notified us) , but you have not rep**** to any of them.
Buy HCG's replyOfficial
20 Jun 2020, 16:15We just need more information about what you have received or maybe send us a picture of what you have received. Right now it's around 4:30 pm (5 hours later) and still, we have not received a reply, it makes me wonder about your intentions because other companies you mention we also supply to.
Buy HCG's reply20 Jun 2020, 16:15
Official
We just need more information about what you have received or maybe send us a picture of what you have received. Right now it's around 4:30 pm (5 hours later) and still, we have not received a reply, it makes me wonder about your intentions because other companies you mention we also supply to.
Buy HCG's replyOfficial
20 Jun 2020, 16:21The order you received is correct, we have emailed you trying to show you that you might have misunderstood how the product looks or how it works. We also offer a 100% FULL money-back guarantee with no questions asked.
https://drive.google.com/drive/u/4/folders/0B2UDYOicXOF8TFNwdmoxU1RqdkE
https://drive.google.com/drive/u/4/folders/0B2UDYOicXOF8TFNwdmoxU1RqdkE
Buy HCG's reply20 Jun 2020, 16:21
Official
The order you received is correct, we have emailed you trying to show you that you might have misunderstood how the product looks or how it works. We also offer a 100% FULL money-back guarantee with no questions asked.
https://drive.google.com/drive/u/4/folders/0B2UDYOicXOF8TFNwdmoxU1RqdkE
https://drive.google.com/drive/u/4/folders/0B2UDYOicXOF8TFNwdmoxU1RqdkE
Buy HCG's replyOfficial
20 Jun 2020, 16:22We sent your order on time, but the courier misdirected and delayed it.
You placed your order and made payment on the 10th, the courier collected it on the 11th late afternoon but they only scanned in the morning of the 12th at their depot, the courier then misdirected it and caused it to delay.
Buy HCG's reply20 Jun 2020, 16:22
Official
We sent your order on time, but the courier misdirected and delayed it.
You placed your order and made payment on the 10th, the courier collected it on the 11th late afternoon but they only scanned in the morning of the 12th at their depot, the courier then misdirected it and caused it to delay.
Buy HCG's replyOfficial
20 Jun 2020, 16:28It stated on our product page on our website www.buyhcg.co.za that the images on the website are for illustrative purposes because that is not how the product or packaging looks.We are responding to your queries here as you are not replying to our mail but it allows limited text per message.
Buy HCG's reply20 Jun 2020, 16:28
Official
It stated on our product page on our website www.buyhcg.co.za that the images on the website are for illustrative purposes because that is not how the product or packaging looks.We are responding to your queries here as you are not replying to our mail but it allows limited text per message.
Buy HCG's replyOfficial
20 Jun 2020, 16:34If we do send the wrong product we will always send a courier to collect it and replace it freely or give a full refund at the request of our client. You have mistakenly ordered the self mix drops which DO contain syringes to mix and we have premixed some liquids as explained the manuals sent to you
Buy HCG's reply20 Jun 2020, 16:34
Official
If we do send the wrong product we will always send a courier to collect it and replace it freely or give a full refund at the request of our client. You have mistakenly ordered the self mix drops which DO contain syringes to mix and we have premixed some liquids as explained the manuals sent to you
Buy HCG's replyOfficial
20 Jun 2020, 16:40We have to use jiffylite padded envelope to keep the liquids from breaking, we have never had a complaint about it. The bottle with no label is explained on the manuals on document 3.1 which is our pre-mix to help you easily mix your drops and everything is included.
Buy HCG's reply20 Jun 2020, 16:40
Official
We have to use jiffylite padded envelope to keep the liquids from breaking, we have never had a complaint about it. The bottle with no label is explained on the manuals on document 3.1 which is our pre-mix to help you easily mix your drops and everything is included.
Buy HCG's replyOfficial
20 Jun 2020, 16:53We are willing to help you, but you gave us bad review within a few minutes of receiving your shipment without communication with us, without the correct facts and without testing our product first which are packaged very neatly in padded envelopes. It is like you are trying to ruin our reputation.
Buy HCG's reply20 Jun 2020, 16:53
Official
We are willing to help you, but you gave us bad review within a few minutes of receiving your shipment without communication with us, without the correct facts and without testing our product first which are packaged very neatly in padded envelopes. It is like you are trying to ruin our reputation.