sS
sherwoodjohn S
1 reviews | Active since Aug 2013
19 Nov 2018, 12:03
Don't buyanything from these guys. Worst service EVER! Unresponsive
I placed an online order on the 28th of October for a GPS carry case. I got my payment and order processing notifications almost instantly.
However, I have been trying SO HARD since then to even make contact with these guys. It is now the 19th of November, and still I haven't heard a word.
I have emailed off their website 3 times now already, and have placed 23 phonecalls to them, only to eventually be cut off by an automated answering machine because nobody ever answers the phone. Also, they are not at their published address: There is a metal company at that address instead. Are these guys even legit?
Don't waste your time and money on them. They suck and you will end up just throwing your cash away.
Helpful (0)
Replies (1)0
Replies (1)
buyanything.co.za's replyOfficial
08 Dec 2018, 10:33Good day, firstly I need to apologize for the poor service provided over the past two month. We always hold the highest possible standards of service. We made a judgement error in a joint venture partnership with another company which was aimed at growing our product range. The has resulted in system problems as well as listing of products which caused delivery issues. We have already discontinued the partnership and discontinued all the products that has been problematic. We are committed to having the issues resolved and all the customer who requested refunds will be completed within this week. Further to our apology, we will also offer each customer that we have delayed orders or refunds over the past month a free gift to the value of R250 as a way of extending our apology. Kindly email me your order number to *** in order for me to resolve this. Kind Regards, Jan Wilkens
buyanything.co.za's reply08 Dec 2018, 10:33
Official
Good day, firstly I need to apologize for the poor service provided over the past two month. We always hold the highest possible standards of service. We made a judgement error in a joint venture partnership with another company which was aimed at growing our product range. The has resulted in system problems as well as listing of products which caused delivery issues. We have already discontinued the partnership and discontinued all the products that has been problematic. We are committed to having the issues resolved and all the customer who requested refunds will be completed within this week. Further to our apology, we will also offer each customer that we have delayed orders or refunds over the past month a free gift to the value of R250 as a way of extending our apology. Kindly email me your order number to *** in order for me to resolve this. Kind Regards, Jan Wilkens