

Buy Fish Online
NPS Score
-80
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2015
Do not buy from this site its a ****, the owner Naas is living of payed orders that will never be delivered, don't be like me and do your research before buying from online store's, money down the drain its more than 1 month with excuse after excuse. Don't loose your money.
1 reviews | Active since Mar 2015
Do not buy from this site its a ****, the owner Naas is living of payed orders that will never be delivered, don't be like me and do your research before buying from online store's, money down the drain its more than 1 month with excuse after excuse. Don't loose your money.
1 reviews | Active since Aug 2013
I bought about R1000 of fish in January. I never received them. I then asked for a refund, which four months down the line I ALSO haven’t received. I made contact with the owner, Naas Wienand, who always apologizes profusely and promises that I will receive my money back. PROMISED REFUNDS ON SET DATES NEVER HAPPEN. He uses the excuse that he recently opened a new store which has negatively impacted his cash flow; he therefore cannot refund owed funds because he’s already spent it. Word of warning: do not buy from this store. It’s a total s c a m.
1 reviews | Active since Aug 2013
I bought about R1000 of fish in January. I never received them. I then asked for a refund, which four months down the line I ALSO haven’t received. I made contact with the owner, Naas Wienand, who always apologizes profusely and promises that I will receive my money back. PROMISED REFUNDS ON SET DATES NEVER HAPPEN. He uses the excuse that he recently opened a new store which has negatively impacted his cash flow; he therefore cannot refund owed funds because he’s already spent it. Word of warning: do not buy from this store. It’s a total s c a m.
1 reviews | Active since Aug 2016
Poor communication and unreasonable refund policy. After ordering, I emailed and WhatsApped the next day asking about delivery—no response. I called and was told it would only ship in about 2 weeks because they’re “behind.” The delivery timeframe is hidden at the bottom of a long checkout paragraph, not in the T&Cs where they claimed it was. I requested a refund only 3 days after ordering (because I needed the items sooner) and was told they don’t do refunds until 10 days have passed and goods have not been received. Considering they admitted they’re behind, it’s very likely my order hadn’t even been processed/placed yet, so refusing a refund is completely unreasonable and against consumer law. Really disappointing and ********* experience.
1 reviews | Active since Aug 2016
Poor communication and unreasonable refund policy. After ordering, I emailed and WhatsApped the next day asking about delivery—no response. I called and was told it would only ship in about 2 weeks because they’re “behind.” The delivery timeframe is hidden at the bottom of a long checkout paragraph, not in the T&Cs where they claimed it was. I requested a refund only 3 days after ordering (because I needed the items sooner) and was told they don’t do refunds until 10 days have passed and goods have not been received. Considering they admitted they’re behind, it’s very likely my order hadn’t even been processed/placed yet, so refusing a refund is completely unreasonable and against consumer law. Really disappointing and ********* experience.
1 reviews | Active since Jan 2026
Called the owner Naas before placing an order to find out about delivery time and to ease my worries that this was a ****, he promised to deliver our fish within 10 working days. After payment was made I never heard from him again, didn't answer any calls until I called from another number. Then agreed to refund because he did not have the fish to supply after agreed time. Refund never came either. Now taking up with small claims court. This guy is running a ****, DO NOT BUY.
1 reviews | Active since Jan 2026
Called the owner Naas before placing an order to find out about delivery time and to ease my worries that this was a ****, he promised to deliver our fish within 10 working days. After payment was made I never heard from him again, didn't answer any calls until I called from another number. Then agreed to refund because he did not have the fish to supply after agreed time. Refund never came either. Now taking up with small claims court. This guy is running a ****, DO NOT BUY.
1 reviews | Active since Oct 2025
I did get my fish after a while as Naas ( owner ) contacted me and apologized as he was behind in shop move etc. I recieved very beautiful and healthy fish once the package arrived and if u will wait, u will get your fish.
1 reviews | Active since Oct 2025
I did get my fish after a while as Naas ( owner ) contacted me and apologized as he was behind in shop move etc. I recieved very beautiful and healthy fish once the package arrived and if u will wait, u will get your fish.
1 reviews | Active since Nov 2019
Beware. You place an order, and they never answer you back. Their emails don't work, they have no customer service, and they also don't answer their phones. I feel ****med, still cannot reach them for my order.
1 reviews | Active since Nov 2019
Beware. You place an order, and they never answer you back. Their emails don't work, they have no customer service, and they also don't answer their phones. I feel ****med, still cannot reach them for my order.
Hellopeter has tracked Buy Fish Online across 11 reviews. Buy Fish Online hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Buy Fish Online? Write a review to help others decide.