appauling assistance from the boss after reporting my phone ******

<p>i went to the workshop yesterday during my lunch break and decided to go buy bread rolls and donuts at butterfiled inside the center around 12:40 i was told that they were still making the rolls so i have to wait for them inside the store for a few minutes and i did as they requested.</p> <p>in the midst of the waiting for the rolls i was pick pocketed inside the store and lost my 2 days old samsung galaxy s5 worth R7999 i realised while i was still waqiting in the store that ive been pick pocketed i immediately reported this to their staff they refered me to the manager and when i spoke to her she said she cant help me i have to speak to her boss of which she gave me the contact details and i called her right there and then.</p> <p>when i spoke to the boss lady i was shocked by her response to the matter at hand she showed no sympathy to the loss i had suffered in her store buying her products, she was rude and told me that all she can do is ask the security in the center to tighten the security otherwise she is not liable for any part of my loss and on top of that she called her staff and scolded them for me giving her number as a result her staff were afraid to help me further.</p> <p>i am very upset as i dont understand how she could say such when i was pick pocketed in her store waiting for the bread rolls i had bought if i hadnt gone there none of this wouldve happened and what kind of boss says that the customer is wrong and offers the customer no remedy for the loss suffered??? </p> <p>i will take this matter forward until someone hears my cry, please help me. </p> <p>owner contact details ********** </p>