Bad experience

What I enjoyed mostly was the food but the service was terrible, first of all we got there at about 10 to 3pm our waitress Futhi took 10 minutes 13 to be accurate to come, we ordered our special meals only to be told at 15:03 that special finishes at 3pm, waited 20 minutes for the bill had to ask 3 different waiters and to end it all she brought our bill in her hand when I nquired about a billholder or a saucer atleast she said they didn't have saucers or bill holders in store can you ever, I would come back for the food but service NEVER,, IT WAS THE WORST