Customer Service Lacking

Item: Business Partners
Rating: 3
Author: Michael O

It is really difficult to speak to "customer service" I have been trying to get help for 2 weeks now

Helpful (0)

Replies (3)

Business Partners's replyOfficial

17 Feb 2025, 16:04

Hi Michael.

We apologise for not contacting you sooner.

We are looking into this and will make sure one of the managers reaches out to you as soon as possible. We appreciate you as our client.

Business Partners's reply17 Feb 2025, 16:04

Official

Hi Michael.

We apologise for not contacting you sooner.

We are looking into this and will make sure one of the managers reaches out to you as soon as possible. We appreciate you as our client.

Michael O's updateReviewer Update

24 Feb 2025, 08:35

I have had to phone three times after being called because of this post. I have still not been assisted. Only time someone phones is when I post something on Hellopeter

Michael O's update24 Feb 2025, 08:35

Reviewer Update

I have had to phone three times after being called because of this post. I have still not been assisted. Only time someone phones is when I post something on Hellopeter

Business Partners's replyOfficial

13 Nov 2025, 15:21

Dear Michael O

We always strive to delight our clients with exceptional service, and we apologise that we seem to have not met your expectations. We do however commit to correcting the situation and resolving any concerns you might have fairly and timeously.

Please provide us with more detail on your case. You can share this information by:

1. Filing a complaint with our Managing Director at ***

We look forward to hearing from you and resolving your concern.

The Business Partners Ltd Team

Business Partners's reply13 Nov 2025, 15:21