eL
elize L

1 reviews | Active since Mar 2016

19 Jul 2023, 14:50

Dont do business with them

Stay away from Business directory and Amalgamated Business directory, (it’s the same company) Do not take calls from them at all, the moment they contact you with an offer just drop the call, block them, you will do yourself a huge favour. The following info about Business Directories: 1. Amalgamated Business directory CC nr ***, de-registered in Aug 2020. 2. Amalgamated Business Directory Cc nr *** incorp date 2018. They are active. Also known as “Business Directory” , or on google ” Business Direcory 101” (all the same with slightly different web’s )

May 2016, I got a call from a lady offering me a "special" on advertising. At 1st I said no, but she convinced me and I agreed the following offer: R1500.00 for a business add for a period of 12-months on Business Directory and other sites on google, including design, artwork, advertising, everything…all included for only R1500.00. She offered to send a draft and said the add will be active after approval and payment. There were no terms and conditions mentioned, I kept on repeating everything to make sure there were no other hidden fees or surprises. It was a very informal telephone conversation we had, there were no formal telephonic agreement between us i can remember off, like where you have to give consent and agree to all terms and conditions by replying yes or no. The conversation was not recorded i know off because she did not mention recording it. The only paperwork I have is the invoice she sent on 10.5.2016 stated the add. refr. Nr for a time period off 12 months from date of insertion. No terms and conditions, no fine writing, nothing. I paid it and never heard from them again. The add was listed, but with the wrong street name, it was never rectified. I never heard from them again until 13/07/2023. A lady from Business Directory started sending me WhatsApp’s and SMS’s, demanding payment for an outstanding fee. I sent her a copy of the invoice and proof of payment I did back in 2016, then she said yes, what I sent was payment for the invoice but now I have to pay them another R1500 to cancel it from google otherwise they will keep on advertising and keep on billing me. She said they can’t cancel the add without us paying that fee. She said I was responsible to cancel the add after the 12 months expired, at a cancellation fee of R1500. This was never mentioned on our telephone conversation, nor emails…They are the ones responsible to follow up and delete expired adds not the client, I did not renew the add or gave them permission to keep on advertising after the 12 months. She then said everything is on band recordings so I insisted her to send me the recording …or any other valid proof but then she told me it was not necessary to mention the cancellation fee earlier because it is standard and everyone knows it, she told me I’m childish, and one of the most difficult clients and all other clients understood and paid cancellation fees. She then said she is done talking to me and is going to blacklist me and mark me as bad payer on google … she also mentioned her day for listing people on ITC and for taking them off from ITC is usually on Fridays until 15h00 . On Saturday ,15/7 at 06.23am I received another WhatsApp message from her where she demanded payment of R1500 otherwise she is going to blacklist. The company I dealt with in 2016 was Amalgamated Business directory CC nr ***, they were non - compliant since 2016 and was de-registered in 2020. The company threatening me and others is Amalgamated Business Directory Cc nr ***.

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