Poor service

Good day<br> <br> I called in 3 times on Monday the 14th March 2016 seeking help to subscribe for both the Business day and the Financial mail, though I am a client to you I also have a client and if I am not treated with respect in your organization and fail to be serviced, I also cannot provide the service to my client which in my case affect my income which is not the case with your employees.<br> After speaking to her the first and the second time around 10am, she asked me to mail to her my request which I immediately did so to [Email Removed] at exactly 10:30am.<br> 2 to 3 hours later I had not received any feedback from her which made me call again and asked that even if she had not read my mail can she atleast send me the application form so I can proceed with my job also.<br> She was sitting on her desk but refused to confirm receipt of my mail and dismiss my inquiry by saying \If you have sent a mail I will respond\".<br> It is now Wednesday and I have not received any correspondence from her or anybody.<br> I dont think we keep our jobs because because we know the task at hand but we keep them because we know and understand the customer need."