PR
Percy R

1 reviews | Active since Jul 2024

22 Jul 2024, 15:28

****med by Capitec Business Account

On the 30th of June 2024 I was transferring money to my wife an amount of R3210 from my Capitec Business Account to Standard bank. I mistakenly omitted one number from her account but money went out of my account. I expected the money to bounce back since the account number doesn't exist but even today I have got my money back. I called them to report the matter they told me wait for 7 to 14 working days to investigate. After 14 days when I inquired they told me they are unable to reverse the money because it's an immediate payment. So I'm very angry and disappointed because to me telling me that you are sorry for any inconvenience doesn't solve my problem. Please guys I need help I need my hard earned because their apology doesn't solve my problem. Thank you in advance

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