Pathetic quality of Guess Wallet

My husband purchased a Guess wallet for me as a gift on my birthday. I left it intact in the box unused for about 8 months and then contacted Busby who owns Guess bags and wallets in SA because the wallet was dissolving as you touch it. It looked perfect in the box but as I took it out it began peeling and dissolving. I sent photo's to the head of guess operations, Stefan, who spoke with their merchandising division. They took about a month to get back only to decide that since it was more than six months old that they could not repair or replace it. I was told that there was problem with their bags and wallets on the coast which caused it to dissolve but I live in Midrand and the wallet had never been to Durban. I also told him that a warning should be given to customers on the coast, as these bags and wallets are very expensive and its not fair on coastal customers knowing that they are aware of a problem. I have the packaging, the price tag still attached to the wallet and it is visibly new. Your guess staff agreed that it was new and unused, but refused to repair the wallet or replace it on a pathetic condition which is unfair. I can't use the wallet and I am terribly disgusted