Yesterday’s trip was the worst for me, the bus was scheduled for 17:00 at Engen in Olivier road Kimberley, I got there at 16:30

Yesterday’s trip was the worst for me, the bus was scheduled for 17:00 at Engen in Olivier road Kimberley, I got there at 16:30. Waited , came a bus at 17:00 turned out it was not my bus, I waited, 18:15 I called the 021 number to my suprise the bus was delayed but the lady didn’t know for how long, mind you NO communication whatsoever from the bus company. I had an anxiety attack because I had been sitting there not knowing what’s happening, at 19:00 some coloured girl who was going to Bloemfontein with the same bus told me she got an sms telling her of the delay. 5 hour delay is beyond ridiculous especially without any communication. I am really upset, it set me off on a bad panic attack. Eventually the bus came at 10:10 night. I was hungry exhausted aggrieved agitated, NO apologies from the drivers NO explanation of what happened. When I asked him he just was nonchalant saying oh the bus delayed in Klerksdorp. I’m still upset bout the whole experience