1 reviews | Active since Jan 2022
USELESS SERVICE RENDERED BY BUSBUD
I don't even think you guys deserve the one star rating, no stars, I'm not sure how much is being paid towards Google for this excuse of a business to show up first, however I hoped to have a pleasant experience.
Little did I know, the bus did not show up, after me arriving 45 minutes early, I was brought up to be punctual and am almost never late. I only get to find this out when the next bus arrives, and this was said by the extremely rude and ****** driver. He was going to the same destination, had to pick up two passengers but because only one showed up, he left. Oh I forgot to mention, he offered to leave me in the middle of nowhere for what reason I really don't know.
I would advise to never ever use these people for anything, rather go directly to the bus website and book.
Their app and their support is completely useless, they have all my details but I know I will never be contacted.
Crux of this is that I was of course now stranded and had to purchase another ticket for and even higher price since it had to be booked with urgency.
Thank you for reaching out. We at Busbud are very sorry to hear of your experience! We, Busbud, are an online ticket booking platform for bus tickets around the world (like Expedia for plane tickets and hotels). Therefore, we are not the actual bus operators, and we don't have personnel at the stations, but we do try to make it easier for you to search, compare, and book tickets for any of your bus travels. We care deeply about the service that our partners provide on board and that's why we send out surveys asking how was the service provided. A Customer Experience Specialist has reached out to you on the email used for booking in order to provide one-on-one support. We look forward to helping you! Regards, Your Busbud Team
Thank you for reaching out. We at Busbud are very sorry to hear of your experience! We, Busbud, are an online ticket booking platform for bus tickets around the world (like Expedia for plane tickets and hotels). Therefore, we are not the actual bus operators, and we don't have personnel at the stations, but we do try to make it easier for you to search, compare, and book tickets for any of your bus travels. We care deeply about the service that our partners provide on board and that's why we send out surveys asking how was the service provided. A Customer Experience Specialist has reached out to you on the email used for booking in order to provide one-on-one support. We look forward to helping you! Regards, Your Busbud Team