SD
Siphe D
1 reviews | Active since Jan 2025
27 Jan 2025, 18:10
Unprofessional booking service
Unprofessional booking service
I wanted to cancel my booking a day before they gave me a number that goes straight to voicemail. Even today I have been trying to call but no one is willing to help. I expected you Bus Bud to help me since I have been using you to book buses for my trips I am so disappointed 🚮🚮
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Replies (1)0
Replies (1)
Busbud's replyOfficial
06 Feb 2025, 18:57Hello Siphe,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support. Please reply to their email at your earliest convenience.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support. Please reply to their email at your earliest convenience.
We look forward to helping you,
Your Busbud team
Busbud's reply06 Feb 2025, 18:57
Official
Hello Siphe,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support. Please reply to their email at your earliest convenience.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support. Please reply to their email at your earliest convenience.
We look forward to helping you,
Your Busbud team