SL
Sanet L
1 reviews | Active since Nov 2017
30 May 2024, 10:18
Think twice before booking a ticket on Busbud.
I booked a ticket through Busbud with Sable Class Transport, but the bus did not show up. Busbud says they are only a third party and sent me a phone number that only goes to voicemail.
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Replies (1)
Busbud's replyOfficial
30 May 2024, 14:55Hello Sanet Louw,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to *** with your case #100617 in the subject heading and a Customer Experience Specialist will reach out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to *** with your case #100617 in the subject heading and a Customer Experience Specialist will reach out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Busbud's reply30 May 2024, 14:55
Official
Hello Sanet Louw,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to *** with your case #100617 in the subject heading and a Customer Experience Specialist will reach out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to *** with your case #100617 in the subject heading and a Customer Experience Specialist will reach out to you directly to provide support.
We look forward to helping you,
Your Busbud team