The Worst!!!!!
It’s been a month trying to cancel my tickets with them,I had called de customer care bt one cares to help me…the Worst!!!!
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Busbud's replyOfficial
26 Jun 2025, 19:55 Hello Omphile,
Thank you very much for taking the time to share your feedback with us. We truly appreciate hearing from our customers, and we’re sorry to hear about your experience.
As a travel aggregator, Busbud is a platform that helps travelers search, compare, and book bus tickets from a wide range of partner companies around the world. While we facilitate the booking process, we are not the actual operators of the trips. All aspects of the journey—including schedules, routes, stop locations, and onboard policies—are managed by the individual bus companies.
Because of this, we’re required to follow each partner's specific policies when it comes to cancelations and changes, which may vary from one operator to another.
To better assist you and provide personalized support, please reach out to us at *** and include the reference number ***5 in your message. One of our agents will be happy to help you directly.
Thank you again for reaching out, and we look forward to assisting you further.
Warm regards,
Thank you very much for taking the time to share your feedback with us. We truly appreciate hearing from our customers, and we’re sorry to hear about your experience.
As a travel aggregator, Busbud is a platform that helps travelers search, compare, and book bus tickets from a wide range of partner companies around the world. While we facilitate the booking process, we are not the actual operators of the trips. All aspects of the journey—including schedules, routes, stop locations, and onboard policies—are managed by the individual bus companies.
Because of this, we’re required to follow each partner's specific policies when it comes to cancelations and changes, which may vary from one operator to another.
To better assist you and provide personalized support, please reach out to us at *** and include the reference number ***5 in your message. One of our agents will be happy to help you directly.
Thank you again for reaching out, and we look forward to assisting you further.
Warm regards,
Busbud's reply26 Jun 2025, 19:55
Official
Hello Omphile,
Thank you very much for taking the time to share your feedback with us. We truly appreciate hearing from our customers, and we’re sorry to hear about your experience.
As a travel aggregator, Busbud is a platform that helps travelers search, compare, and book bus tickets from a wide range of partner companies around the world. While we facilitate the booking process, we are not the actual operators of the trips. All aspects of the journey—including schedules, routes, stop locations, and onboard policies—are managed by the individual bus companies.
Because of this, we’re required to follow each partner's specific policies when it comes to cancelations and changes, which may vary from one operator to another.
To better assist you and provide personalized support, please reach out to us at *** and include the reference number ***5 in your message. One of our agents will be happy to help you directly.
Thank you again for reaching out, and we look forward to assisting you further.
Warm regards,
Thank you very much for taking the time to share your feedback with us. We truly appreciate hearing from our customers, and we’re sorry to hear about your experience.
As a travel aggregator, Busbud is a platform that helps travelers search, compare, and book bus tickets from a wide range of partner companies around the world. While we facilitate the booking process, we are not the actual operators of the trips. All aspects of the journey—including schedules, routes, stop locations, and onboard policies—are managed by the individual bus companies.
Because of this, we’re required to follow each partner's specific policies when it comes to cancelations and changes, which may vary from one operator to another.
To better assist you and provide personalized support, please reach out to us at *** and include the reference number ***5 in your message. One of our agents will be happy to help you directly.
Thank you again for reaching out, and we look forward to assisting you further.
Warm regards,