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Nalulu N

1 reviews | Active since Feb 2023

01 Nov 2023, 16:48

Misleading advertising

Misleading advertising paid R70 booking fee for ffGerts with non-existing service bus is late with 6 hours they advertise as if they operate on different time slots but its misleading follow the threads

#BlackFriday

0
Replies (1)
Busbud
Busbud's reply03 Nov 2023, 16:26
Official
Hello Nalulu, 

Thank you for reaching out with your feedback. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such, we care deeply about the service provided by our partners and for the experience you have, from booking to traveling. Please reach out to us at *** with your case #804286 in the subject heading and our dedicated Customer Experience team will reach out to you directly. We look forward to helping you!

Your Busbud team