RC
Richard C
1 reviews | Active since Nov 2024
11 Nov 2024, 07:44
INVOICE PROBLEMS
The process was great, the ticket fine, until I needed an invoice... Please tell me how to get a tax invoice, I get no response to my emails
Helpful (0)
Replies (3)0
Replies (3)
Busbud's replyOfficial
12 Nov 2024, 20:09Hi Richard! Thanks for reaching out. I can see one of our Customer Experience agents sent you the requested invoice, directly to the email used for booking, on October 31st. We will resend it right away! Please confirm if you've received it, and double check your spam folder. We are happy to help!
Your Busbud team
Your Busbud team
Best regards,
Busbud's reply12 Nov 2024, 20:09
Official
Hi Richard! Thanks for reaching out. I can see one of our Customer Experience agents sent you the requested invoice, directly to the email used for booking, on October 31st. We will resend it right away! Please confirm if you've received it, and double check your spam folder. We are happy to help!
Your Busbud team
Your Busbud team
Best regards,
RC
Richard C's updateReviewer Update
16 Nov 2024, 08:31I never received it, but thanks for sending me a new one, pity I had to give a poor review to get some action, I would change it to 3 stars if I could, only because you finally sorted my issue out.
Star Star Star
Star Star Star
RC
Richard C's update16 Nov 2024, 08:31
Reviewer Update
I never received it, but thanks for sending me a new one, pity I had to give a poor review to get some action, I would change it to 3 stars if I could, only because you finally sorted my issue out.
Star Star Star
Star Star Star
Busbud's replyOfficial
18 Nov 2024, 18:56Glad that you received your invoice! We are sorry for any issues, we can see in the previous emails the PDFs were attached and sent on our side, and there were no technical errors.
We are happy to help you out! Have a great day
We are happy to help you out! Have a great day
Best regards,
Busbud's reply18 Nov 2024, 18:56
Official
Glad that you received your invoice! We are sorry for any issues, we can see in the previous emails the PDFs were attached and sent on our side, and there were no technical errors.
We are happy to help you out! Have a great day
We are happy to help you out! Have a great day
Best regards,