S
Siboo
1 reviews | Active since Jan 2025
31 Jan 2025, 20:43
I'm not happy about what happened
I'm not happy about what happened. I booked Greyhound bus and when I was boarding was told to take Citi liner bus. There was no communication and I have a reason for booking that particular bus eg my feet get swollen when am sitted for long periods thus I booked Greyhound cos it has recliners. The bus is filthy, no phone charging points, seat covers disgusting. There is no money back since the booking price for these busses is not the same. My body is itchy due to fluffy on the seat covers. Iam so disappointed and my feet have started to sore. I'm really ****ed off
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Busbud's replyOfficial
05 Feb 2025, 20:36Hello Siboo,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Busbud's reply05 Feb 2025, 20:36
Official
Hello Siboo,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly to provide one-on-one support.
We look forward to helping you,
Your Busbud team