A
Andile
1 reviews | Active since Jan 2025
16 Jan 2025, 22:25
I wasn't informed ab...
I wasn't informed about the service fee until the last moment were I had to do the payment and since I was in a rush to book I just want with it
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Busbud's replyOfficial
06 Feb 2025, 19:30Hello Andile,
Thank you for your feedback! We at Busbud depend on valuable feedback from users like you in order to innovate and grow. When booking on our website or app, we may charge you a small booking fee. These fees help invest in our technology, which allows us to provide you with a better service during your trip. We are constantly working to improve your experience with Busbud!
When booking through the app, you gain credits that can be redeemed towards a future purchase, we encourage you to book on the app in order to accumulate credits and travel with ease!
Thank you,
Your Busbud team
Thank you for your feedback! We at Busbud depend on valuable feedback from users like you in order to innovate and grow. When booking on our website or app, we may charge you a small booking fee. These fees help invest in our technology, which allows us to provide you with a better service during your trip. We are constantly working to improve your experience with Busbud!
When booking through the app, you gain credits that can be redeemed towards a future purchase, we encourage you to book on the app in order to accumulate credits and travel with ease!
Thank you,
Your Busbud team
Best regards,
Busbud's reply06 Feb 2025, 19:30
Official
Hello Andile,
Thank you for your feedback! We at Busbud depend on valuable feedback from users like you in order to innovate and grow. When booking on our website or app, we may charge you a small booking fee. These fees help invest in our technology, which allows us to provide you with a better service during your trip. We are constantly working to improve your experience with Busbud!
When booking through the app, you gain credits that can be redeemed towards a future purchase, we encourage you to book on the app in order to accumulate credits and travel with ease!
Thank you,
Your Busbud team
Thank you for your feedback! We at Busbud depend on valuable feedback from users like you in order to innovate and grow. When booking on our website or app, we may charge you a small booking fee. These fees help invest in our technology, which allows us to provide you with a better service during your trip. We are constantly working to improve your experience with Busbud!
When booking through the app, you gain credits that can be redeemed towards a future purchase, we encourage you to book on the app in order to accumulate credits and travel with ease!
Thank you,
Your Busbud team
Best regards,