**** (I want my money)

****, so easy to take your money for trips that don’t even exist and fail to refund and make you speak to a stupid bot that cannot assist you because it’s damn programmed… update it then to deal with real life damn issues I’m a frustrated single mother who feels ****med by Busbud as I have been requesting a refund of over 2k for months for a trip they opened for and intercape had blocked it due to road closures and also make sure you hire a better admin or whatever person who should be in contact with all the stakeholders daily to align with what’s advertised or you can hire me then I can definitely help you with customer service because your right now sucks….. this is the first one in my being that I had to sit at this time and fight for my money