VA
Victoria A
1 reviews | Active since Feb 2025
09 Feb 2025, 20:31
I booked for a bus from Jhb to Nelspruit which was scheduled for 13:00 and to arrive in Nelspruit at 16:45
I booked for a bus from Jhb to Nelspruit which was scheduled for 13:00 and to arrive in Nelspruit at 16:45. Only left Jhb at 15:15 and the bus Etrago passed with us had to make a uturn to go back to Nelspruit only arrived at the Sasol Garage at 20:20
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Busbud's replyOfficial
24 Feb 2025, 17:00Hello Vicotria,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly on the email used for booking in order to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly on the email used for booking in order to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Busbud's reply24 Feb 2025, 17:00
Official
Hello Vicotria,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly on the email used for booking in order to provide one-on-one support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience Specialist has reached out to you directly on the email used for booking in order to provide one-on-one support.
We look forward to helping you,
Your Busbud team