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anelisa D
1 reviews | Active since Sept 2018
30 Nov 2023, 12:31
I am stressed and I think I'm sc***** by busbud and Delta coaches
I bought a Delta coach bus ticket from Johannesburg to East London on the 3rd of December and money was deducted from my account but there was no communication on my email that I sent and the cellphone numbers that I sent for confirmation of my personal information, now I'm anxious and about to spend more money going to the Delta coaches offices to find out if I'm on the system or not. I'm very displeased about the services rendered by busbud
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Busbud's replyOfficial
07 Dec 2023, 19:06Hello Anelisa,
Thank you for reaching out to Busbud. We are very sorry to hear you didn't receive your booking confirmation! Often when this happens there is a small typo in the email, or your inbox is full. We can certainly help you out! A Customer Experience specialist has contacted you directly, please respond to them in order to receive one-on-one support and solutions! We look forward to helping you.
Your Busbud team
Thank you for reaching out to Busbud. We are very sorry to hear you didn't receive your booking confirmation! Often when this happens there is a small typo in the email, or your inbox is full. We can certainly help you out! A Customer Experience specialist has contacted you directly, please respond to them in order to receive one-on-one support and solutions! We look forward to helping you.
Your Busbud team
Busbud's reply07 Dec 2023, 19:06
Official
Hello Anelisa,
Thank you for reaching out to Busbud. We are very sorry to hear you didn't receive your booking confirmation! Often when this happens there is a small typo in the email, or your inbox is full. We can certainly help you out! A Customer Experience specialist has contacted you directly, please respond to them in order to receive one-on-one support and solutions! We look forward to helping you.
Your Busbud team
Thank you for reaching out to Busbud. We are very sorry to hear you didn't receive your booking confirmation! Often when this happens there is a small typo in the email, or your inbox is full. We can certainly help you out! A Customer Experience specialist has contacted you directly, please respond to them in order to receive one-on-one support and solutions! We look forward to helping you.
Your Busbud team