MS
Mthembisi S
1 reviews | Active since Apr 2021
21 Dec 2024, 10:57
Firstly Bus was supp...
Firstly Bus was supposed to be 5am we've been waiting for our mother since 5am the bus hasn't arrived, secondly drop off was at Park Station now we are been told it will drop off at Power house and no communication whatsoever, I only got this information when I called them, it was my first time using this bus service and it's my last time.
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Replies (1)
Busbud's replyOfficial
22 Dec 2024, 20:15Hello Mthembisi,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Best regards,
Busbud's reply22 Dec 2024, 20:15
Official
Hello Mthembisi,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Best regards,