DB
Darcy B
1 reviews | Active since Feb 2024
08 Feb 2024, 14:48
Do not use !
Do not use! No customer help at all, gave me the wrong pickup address for bus then have not rep**** to any of my emails regarding the issue has been weeks with trying to get contact. The whole website is set up to mislead people in the customer help section. Book directly with bus companies you will not have this issue and save money as well.
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Replies (1)
Busbud's replyOfficial
09 Feb 2024, 20:33Hello Darcy,
Thank you for reaching out. We are so sorry to hear of this experience! A Customer Experience specialist has reached out to you on the email used for booking in order to provide individualized support. Please respond at your earliest convenience. We look forward to helping you!
Your Busbud team
Thank you for reaching out. We are so sorry to hear of this experience! A Customer Experience specialist has reached out to you on the email used for booking in order to provide individualized support. Please respond at your earliest convenience. We look forward to helping you!
Your Busbud team
Busbud's reply09 Feb 2024, 20:33
Official
Hello Darcy,
Thank you for reaching out. We are so sorry to hear of this experience! A Customer Experience specialist has reached out to you on the email used for booking in order to provide individualized support. Please respond at your earliest convenience. We look forward to helping you!
Your Busbud team
Thank you for reaching out. We are so sorry to hear of this experience! A Customer Experience specialist has reached out to you on the email used for booking in order to provide individualized support. Please respond at your earliest convenience. We look forward to helping you!
Your Busbud team