EM
Eva M
1 reviews | Active since Jul 2023
22 Oct 2024, 11:55
Day light ******* for customers
Refund from Bus Tickets from Vaal to Pretoria, i was charged twice with the same trip that's my proof from your office' We can confirm double booking for the same trip, travelling on the 21/06/2024.
***- R480 booked with Busbud
Ref : GHANEEA - R480 booked with computicket
We apologise on behalf of Busbud company for not sending you the ticket confirmation which has resulted in you purchasing a second ticket with computicket . from Greyhound office
Ms EP Makobe ***
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Busbud's replyOfficial
23 Oct 2024, 19:30Hello Eva,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** for assistance on any bookings made through us.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** for assistance on any bookings made through us.
We look forward to helping you,
Your Busbud team
Best regards,
Busbud's reply23 Oct 2024, 19:30
Official
Hello Eva,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** for assistance on any bookings made through us.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** for assistance on any bookings made through us.
We look forward to helping you,
Your Busbud team
Best regards,