BG
B G
1 reviews | Active since Feb 2026
18 Feb 2026, 16:27
Complaint
I have canceled my ticket on the 27 Jan 2026 and I have received confirmation email from busbud that they will refund me. Until today I have not received my money.
Helpful (0)
Replies (6)0
Replies (6)
Busbud's replyOfficial
18 Feb 2026, 18:59 Hello there!
Thank you for sharing your feedback with us, and I’m really sorry to hear about the situation.
Could you please contact us at *** and include the reference number ***8? One of our specialists will review your request and be happy to assist you.
We’re here to help and want to make sure everything gets resolved smoothly.
Busbud Team
Thank you for sharing your feedback with us, and I’m really sorry to hear about the situation.
Could you please contact us at *** and include the reference number ***8? One of our specialists will review your request and be happy to assist you.
We’re here to help and want to make sure everything gets resolved smoothly.
Busbud Team
Busbud's reply18 Feb 2026, 18:59
Official
Hello there!
Thank you for sharing your feedback with us, and I’m really sorry to hear about the situation.
Could you please contact us at *** and include the reference number ***8? One of our specialists will review your request and be happy to assist you.
We’re here to help and want to make sure everything gets resolved smoothly.
Busbud Team
Thank you for sharing your feedback with us, and I’m really sorry to hear about the situation.
Could you please contact us at *** and include the reference number ***8? One of our specialists will review your request and be happy to assist you.
We’re here to help and want to make sure everything gets resolved smoothly.
Busbud Team
BG
B G's updateReviewer Update
19 Feb 2026, 08:33Reference number is ***YW446 and my contact number is ***
BG
B G's update19 Feb 2026, 08:33
Reviewer Update
Reference number is ***YW446 and my contact number is ***
Busbud's replyOfficial
26 Feb 2026, 18:14Hello B G,
Thank you for leaving your review!
I can see that one of our specialists has already assisted you and your request has been handled.
If you need any further support, please don’t hesitate to reach out to us at ***—we’re always happy to help!
Busbud Team
Thank you for leaving your review!
I can see that one of our specialists has already assisted you and your request has been handled.
If you need any further support, please don’t hesitate to reach out to us at ***—we’re always happy to help!
Busbud Team
Busbud's reply26 Feb 2026, 18:14
Official
Hello B G,
Thank you for leaving your review!
I can see that one of our specialists has already assisted you and your request has been handled.
If you need any further support, please don’t hesitate to reach out to us at ***—we’re always happy to help!
Busbud Team
Thank you for leaving your review!
I can see that one of our specialists has already assisted you and your request has been handled.
If you need any further support, please don’t hesitate to reach out to us at ***—we’re always happy to help!
Busbud Team
BG
B G's updateReviewer Update
26 Feb 2026, 18:19But still I have not received my refund ans it's almost 30 days now. I AM UNHAPPY
BG
B G's update26 Feb 2026, 18:19
Reviewer Update
But still I have not received my refund ans it's almost 30 days now. I AM UNHAPPY
BG
B G's updateReviewer Update
28 Feb 2026, 16:09Also what number can I call you on because I need my refund
BG
B G's update28 Feb 2026, 16:09
Reviewer Update
Also what number can I call you on because I need my refund
Busbud's replyOfficial
13 Mar 2026, 17:47Hi B,We’re sorry to hear you’re still waiting for your refund — we understand how frustrating that must feel.At the moment, we don’t offer phone support, but our team is available via email and ready to assist. Please contact us at *** with your booking reference so we can review your case and provide a clear update as quickly as possible.We’re here to help.— Your Busbud Team 🚌
Busbud's reply13 Mar 2026, 17:47
Official
Hi B,We’re sorry to hear you’re still waiting for your refund — we understand how frustrating that must feel.At the moment, we don’t offer phone support, but our team is available via email and ready to assist. Please contact us at *** with your booking reference so we can review your case and provide a clear update as quickly as possible.We’re here to help.— Your Busbud Team 🚌