BJvR
Bianca Janse van Rensburg
1 reviews | Active since Jul 2020
23 Dec 2024, 16:57
Busbud - horrible horrible service
This was a absolutely horrible experience the bus stip departure was at 1:45 we drove and then we atoped at OR Tambo (this was never disclosed they told us we have to swap buses and we've been waiting for the bus for two hours this is absolutely ridiculous for a ticket that cost me R620 I was supposed to be in Middleburg by now !!!! I will never ever use this bus service ever again and I would advise that you do the same.
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Busbud's replyOfficial
23 Dec 2024, 20:18Hello Bianca,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Busbud's reply23 Dec 2024, 20:18
Official
Hello Bianca,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly to provide support.
We look forward to helping you,
Your Busbud team