Busbud company is se...

Hello Ayabulela, 

Thank you for reaching out! We are sorry to hear you were unable to travel, we understand that these unexpected situations may occur and we are happy to help. I can see your email request was rep**** by one of our Customer Experience agents who provided support tailored to your request. Your tickets terms and conditions allow a cancellation by simply contacting the trip operator. We hope you were able to get in touch with them using the contact details we provided! 

Please let us know via email if you need additional support. 

Have a great day! 
Your Busbud team