BM
Bulelwa M
1 reviews | Active since Feb 2024
12 Feb 2025, 12:51
bus ticket
I have purchased a ticket from them and i called on time when i saw the mistake to cancel the ticket and i was told i can only cancel 6 hours before the bus time and I did, now they do not want to refund me my money and take their percent of refund.
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Busbud's replyOfficial
24 Feb 2025, 17:07Hello Bulelwa, ,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** at any time and a Customer Experience team member will provide one-on-one assistance!
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** at any time and a Customer Experience team member will provide one-on-one assistance!
We look forward to helping you,
Your Busbud team
Busbud's reply24 Feb 2025, 17:07
Official
Hello Bulelwa, ,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** at any time and a Customer Experience team member will provide one-on-one assistance!
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to us at *** at any time and a Customer Experience team member will provide one-on-one assistance!
We look forward to helping you,
Your Busbud team