Bus broke down in kl...

Hello Alex, 

We are so sorry to hear that happened! We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going!

We care deeply about the service provided by our partners. Please reach out to us at *** at any time for assistance. 

We look forward to helping you, Your Busbud team