BCY
Babalwa Cikizwa Yenana-Mongezi
1 reviews | Active since Mar 2024
05 Jul 2024, 16:18
Bad customer service.
I booked a bus to Jiburg from KWT. 15minutes later no bus no communication. Offices are closed no number to call and enquire
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Replies (1)
Busbud's replyOfficial
11 Jul 2024, 15:42Hello,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to our team at *** for information and a Customer Experience team member will provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to our team at *** for information and a Customer Experience team member will provide support.
We look forward to helping you,
Your Busbud team
Busbud's reply11 Jul 2024, 15:42
Official
Hello,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to our team at *** for information and a Customer Experience team member will provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
Please reach out to our team at *** for information and a Customer Experience team member will provide support.
We look forward to helping you,
Your Busbud team