DN
Delyn N
1 reviews | Active since Aug 2013
04 Jan 2024, 03:44
Arrogant Staff , rude and entailed
The worst experience , driver and team making random stops and reprimanding customers in the bus , when enquiries made to the team they respond with Sarcasm . Music played loud we can’t rest or snooze when asked to turn it down a notch says it keeps him up,. Threatened to get a client off the bus ..,
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Replies (1)
Busbud's replyOfficial
31 Jan 2024, 19:42Hello Delyn,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support.
We look forward to helping you,
Your Busbud team
Busbud's reply31 Jan 2024, 19:42
Official
Hello Delyn,
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support.
We look forward to helping you,
Your Busbud team
Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we care deeply about the service provided by our partners.
A Customer Experience team member has reached out to you directly on the email used to book in order to provide support.
We look forward to helping you,
Your Busbud team