LC
Lindokuhle C

1 reviews | Active since Sept 2015

26 Aug 2024, 10:43

After sale you on your own

They are just a marketing company helping to compare tickets. they wont help if one has issues, after the transaction its just you and the transport company one decides to buy a ticket with.

0
Replies (1)
Busbud
Busbud's reply29 Aug 2024, 01:35
Official
Hello Lindokuhle, 

Thank you for reaching out to Busbud, we are sorry to hear of this experience. We, Busbud, are indeed an online booking platform for bus & train tickets around the world, we are not the actual operators of your trip, but we do try to make it easier for you to search, compare and book tickets to get to where you're going. As such we are beholden to the terms and conditions of the ticket purchased with the trip operator. 

Thank you for your feedback, 
Your Busbud team