Disappointing Experience at Busamed Hospital

My recent visits to Busamed Hospital in Paardevlei, Somerset West, were deeply disappointing. During my last visit on May 5th, 2024, the nursing staff were rude and accusatory upon my arrival, despite my critical condition. This lack of professionalism persisted as I overheard disrespectful remarks from both nurses and doctors in the emergency room. The lack of communication regarding test results only added to my frustration. Sadly, this isn't the first time I've encountered such issues at Busamed Hospital. A previous visit for an ankle injury left me similarly dissatisfied. Throughout both experiences, they made unwarranted comments about my situation, assumed facts, and falsely accused my friends. Busamed Hospital falls short of its stated values of accountability, friendliness, basic respect, integrity, and quality care. I urge management to address these issues promptly to ensure future patients receive the care and respect they deserve.