No Feedback - Threatening messages.

I spoke to Cheri on Thursday requested a statement op payment after she rudely spoke to asking me why i have reversed my monthly payment. She also stated that all calls are being recorder so management please do listen to that recording.

I have been paying and paying with no feedback from Barnard and now she said she did inform me that extra cost will be added to my billing for any statement of an account. I do not have a problem with paying an additional R25.00 for this statement once in 5 months but the way i was spoken to!!!! totally unacceptable!!

On the consumers right - I DO HAVE A RIGHT TO SEE WHAT IS GOING ON IN MY ACCOUNT!! Also no feedback was send to the NRC? Now Threatening messages are being send to me to come and deliver court orders at my work "do not have a problem to go to court and explain this story to them"