NW
Nicola W
1 reviews | Active since Feb 2017
05 May 2023, 09:31
What a refreshing experience
What a refreshing experience. Service has been absolutely superb! Scheduled for an MRI, and a casualty patient came in. I was immediately issued a coffee voucher and encouraged to wait at the coffee shop and I would be called to come through when they were ready.
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Replies (1)
Burger Radiologists's replyOfficial
05 May 2023, 09:54Dear Nicola
It was such a pleasure assisting you this morning. In a situation when a casualty (emergency) patient takes precedence over appointments made, we really appreciate your understanding that you needed to wait a while till the casualty patient was done.
Our team endeavours to make this wait as seamless and frustration-free as possible.
Thanks again for taking the time to give us your thoughtful review.
Warm regards
Dr Wim Burger
It was such a pleasure assisting you this morning. In a situation when a casualty (emergency) patient takes precedence over appointments made, we really appreciate your understanding that you needed to wait a while till the casualty patient was done.
Our team endeavours to make this wait as seamless and frustration-free as possible.
Thanks again for taking the time to give us your thoughtful review.
Warm regards
Dr Wim Burger
Burger Radiologists's reply05 May 2023, 09:54
Official
Dear Nicola
It was such a pleasure assisting you this morning. In a situation when a casualty (emergency) patient takes precedence over appointments made, we really appreciate your understanding that you needed to wait a while till the casualty patient was done.
Our team endeavours to make this wait as seamless and frustration-free as possible.
Thanks again for taking the time to give us your thoughtful review.
Warm regards
Dr Wim Burger
It was such a pleasure assisting you this morning. In a situation when a casualty (emergency) patient takes precedence over appointments made, we really appreciate your understanding that you needed to wait a while till the casualty patient was done.
Our team endeavours to make this wait as seamless and frustration-free as possible.
Thanks again for taking the time to give us your thoughtful review.
Warm regards
Dr Wim Burger