MN
Molebogeng N

1 reviews | Active since Feb 2018

23 Jan 2024, 21:17

*****ulent transaction made

Good evening

On the 14 th of January I went for scans at Unitas hospital for my orthodontist treatment, I told the lady that was assisting me that I was paying cash which I did and she insisted that I add my medical aid I do even though won’t be using it,

Two weeks later I get notification of a claim made to discovery medical aid meaning that thely charged me twice which for me is ***** since I had paid then in cash and have proof of such.

I need the money reversed to the medical aid or else will open a case of ***** as it’s not an authorised transaction that was concluded,

Best regards Mrs Nkhuna

0
Replies (1)
Burger Radiologists
Burger Radiologists's reply24 Jan 2024, 05:59
Official
Dear Mrs Nkhuna,
I am sure that there just have been a clerical error which could be fixed easily.
I will investigate and revert back to you .
Sorry for the inconvenience.
I can assure you that we are a business that has been around for more than 30 years and do not have to resort to ***** .


Kind regards
Dr Wim Burger