JO
Jarryd O

1 reviews | Active since Jul 2018

26 Jan 2024, 09:48

Terrible experience

On 24th of January 2024 i went for an abdominal CT scan, i had advised the staff that i was completely anxious as i do suffer from anxiety. when the procedure started they injected me with the iodine and i felt completely uncomfortable and started getting a panic attack. the ladies in the room were laughing and making jokes instead of trying to make me feel at ease. it was also shift change and the staff were making noise and more concerned about leaving than trying to assist me with trying to calm down. Absolutely unprofessional and inexperienced.

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Replies (1)
Burger Radiologists
Burger Radiologists's reply26 Jan 2024, 14:08
Official
Dear Jarryd
I am so sorry for your horrible experience.
People do not always understand anxiety and that it is a terrible affliction to have.
We should do better and I will personally investigate what transpired.

Kind regards

Dr Wim Burger