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Michelle M

1 reviews | Active since Mar 2023

07 Mar 2023, 08:50

Marita and all the staff were unbelievably helpful when I came for my scan and the “system” had let me down

Marita and all the staff were unbelievably helpful when I came for my scan and the “system” had let me down. What started off as a totally overwhelming situation was so kindly and efficiently dealt with. Thank you to all who helped me

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Replies (1)
Burger Radiologists
Burger Radiologists's reply07 Mar 2023, 09:58
Official
Dear Michelle

What a great review! Thank you for taking the time to let us know how you experienced the staff at our practice this morning.  Even midst an overwhelming situation, it's important that each patient knows they're in good hands - from the moment they arrive at our practice, to sorting out tricky authorisations and incorrigible system issues!  Kindness and efficiency go a long way indeed.  I will certainly let Marita know of your thoughtful, kind review.  
We truly appreciate it!

Warm regards
Dr. Wim Burger