TT
Tinashe Tinashe.tsomondo
1 reviews | Active since Jan 2023
18 Jan 2023, 15:15
I have waited for more than 90 minutes here at Olivedale
I have waited for more than 90 minutes here at Olivedale. Your waiting system is flawed. Please look into this to avoid frustrations in the future.
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Burger Radiologists's replyOfficial
18 Jan 2023, 16:20Dear Tinashe
I sincerely apologise for the amount of time you had in the waiting room. I looked into your case and found that during your waiting time, you needed to fill in specific forms pertaining to your immigration application and that payment also had to be done prior to your procedure. That aside, I assure you we continually strive to get our patients through the administrative process as quickly and efficiently as possible.
We appreciate your review and hope we can serve you better in the future.
Warm regards
Dr. Wim Burger
I sincerely apologise for the amount of time you had in the waiting room. I looked into your case and found that during your waiting time, you needed to fill in specific forms pertaining to your immigration application and that payment also had to be done prior to your procedure. That aside, I assure you we continually strive to get our patients through the administrative process as quickly and efficiently as possible.
We appreciate your review and hope we can serve you better in the future.
Warm regards
Dr. Wim Burger
Burger Radiologists's reply18 Jan 2023, 16:20
Official
Dear Tinashe
I sincerely apologise for the amount of time you had in the waiting room. I looked into your case and found that during your waiting time, you needed to fill in specific forms pertaining to your immigration application and that payment also had to be done prior to your procedure. That aside, I assure you we continually strive to get our patients through the administrative process as quickly and efficiently as possible.
We appreciate your review and hope we can serve you better in the future.
Warm regards
Dr. Wim Burger
I sincerely apologise for the amount of time you had in the waiting room. I looked into your case and found that during your waiting time, you needed to fill in specific forms pertaining to your immigration application and that payment also had to be done prior to your procedure. That aside, I assure you we continually strive to get our patients through the administrative process as quickly and efficiently as possible.
We appreciate your review and hope we can serve you better in the future.
Warm regards
Dr. Wim Burger