Extremely bad service

Item: Burger Perfect
Rating: 2
Author: Angelique M

I phoned them to place an order for delivery. The lady told me to wait. I waited for 5 minutes for her to finish her conversation. After I eventually placed my order, I waited an hour for them to deliver and it's a 5 minute drive. Upon on receiving the food, the food was cold. I phoned the owner and he was not very helpful.

Helpful (0)

Replies (1)

Burger Perfect's replyOfficial

08 May 2015, 13:23

Hello SuperAngel,

Thank you very much for alerting us to this situation.

On behalf of Head Office, I would like to apologise for the inconvenience caused.

Your complaint has been sent to our Burger Perfect National Brand Manager (Lindi) who will follow up and resolve this complaint.

If you have nay other questions, please do not hesitate to contact me directly.

Kind regards
Monique
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Burger Perfect's reply08 May 2015, 13:23

Official