Wrong orders and human specimen in burgers no help

I ordered close to R700 worth of burgers from Burger King KLERKSDORP on Sunday the fourth of October 2020 at 15:00 which i choose for the normally good clean and quality food. After receiving my order i noticed that several items was missing from my order. I originally ordered 2 kids cheese burger meals with shakes, 1 double cheeseburger medium meal with shake, 1 crispy chicken burger med meal with extra bacon and jalapenos and a vanilla shake, 1 Rodeo king med meal with vanilla shake and extra bacon extra cheese and extra caramelized onions and a quattro XL med meal with strawberry shake and extra bacon cheese jalapenos and extra fierce mayo. After I received my order I noticed a couple of things such as my 1 kids burger had no gherkins on and I was ok with that as my daughter didn't really mind, upon futher inspection I also noticed that the Rodeo king burger had no extra bacon on. The quattro XL was also missing the extra bacon and i didn't find any fierce mayo either. I then proceeded to contact the Mr. D representative and voiced my concerns to him. The Mr.D representative was immediately apologetic about the issue what wasn't even his mistake and offered to assist in solving my problem. He was very kind and professional at all times thank you for that. Directly after this I went back to inspect the meals again to make sure that I didn't overlook these items but to my surprise I could still not find them anywhere but I did however find a human hair dark in color about 4cm long stuck in between the slices of cheese and even after finding this I still stayed calm and waited for the stores reply. I then after about 30min received a call from a Burger King representative claiming that he was the manager. This person then went on explaining to me that I can go to his store at any time to collect 2 new burgers not yet knowing about the human specimen that i received in my burger. I then told him about the hair and still he insisted that I could come and fetch 2 new burgers at his store. I then told the manager that he can not except of me to waste my time, energy and money to travel all the way to his shop for something that was clearly not my doing nor my fault. I then went on advising him to take 20min and go and rethink his decision and then contact me back with a proper solution to my problem and I ended the call. After plus minus 12 minutes a received another call from the manager and he ensured me that he will personally deliver my whole order as new as they according to him was already busy preparing the entire order again. I then thanked him and confirmed my adress with him and the call was ended, this was at 15:23 on Sunday the fourth day of Octber 2020. At 15:40 I then received yet another call this time from a apparent driver informing me that he is on his way with my new order and then he asked me for my adress again and ended the call. This came as a huge surprise to me as I was expecting the manager to come as he told me, but clearly me as a customer was not important enough to him and I didn't receive any form of courtesy call to explain why he wasn't the one bringing my order as he said. When the driver arrived at my home I was once again shocked to receive only 2 burgers and to top this off the 2 replacement burgers was the wrong burger. I sent back 1 Rodeo king and 1 quattro XL, and received 1 quattro XL and 1 crispy chicken burgers which doesn't even match up in price. I really feel that I was ****** and uncared for and not receiving close to what I was promised by the manager, I then handed the driver the problematic items to return to the shop and we parted ways. All this was very confusing to me and very unprofessional from the world renowned Burger King franchise, I as a faithful customer in these dying times never expected anything for free but rather better service and reaction from Burger King. I am still left in the dark regarding the hair I found, no answers nor any clarity on this issue. I personally think this is a result of poor or no proper customer service training and complaints handling training or experience. I cant understand how a huge franchise such as Burger King cant get a simple order correct even after being given a second chance to do so. I am lost for words. Please feel free to contact me if any of the above is unclear at *** ( Wickus Jonker)