wrong order

On 28.06.2021, I ordered a mixed family meal and a kids cheeseburger meal via the Mr D Food app. I am not sure what the hell Burger King made but there was one burger short.

My family is in quarantine as three of my five family members tested positive for covid so I paid for delivery.

When I contacted Burger King, the guy said that I should phone next morning and then go and collect it. I told him about my family situation after which he just said that I should then send someone to fetch it.

I paid for delivery! I paid for my order in full! The closest person I know that could fetch the burger lives 6 km away. So you expect me to send someone to driver 12 km to fetch a burger that you owe me?

This is exceptionally poor service from your side!!!!!!