Worse service ever

Good day

I am realy unhappy with the service and my order I received . Now because burger king could not check if I received the correct order after checking my slip now the whole family could not enjoy the meal because the food was not enough there was 2 burgers less that I paid for .

The order I placed was 2 x whopper deal = 4 burgers , 1 x chicken fries , 1 x jalepeno fries and 1 x mozzarella sticks. When we were ready to eat there was only 2 Burger and not 4 as placed on the order and paid for.

I just wonder who gets my burgers I paid for and is it a case of someone stole it ?

I really need an explanation for this because it is unacceptable and it is not as if I stay around the corner from Burger king .

I expect my order to be replaced by burger king but they only want to replace my 2 x burgers that cost R55 and only my petrol there and back home is R 50 how does this make any sence to waste my money . What about the inconvenience that was caused and my time .

Burger king does not want to replace my meal that we could not enjoy because of Bad customer service and I see this as they stole from me . This is not acceptable for any restuarant to treat their clients in this manner . Why was the order not checked like any other order they checked and now I wonder how do they check if they miss 2 burgers that was not there .

I have reported this more than a week back and I waited until today for feedback just to tell me we will give you your burgers you paid for but dont care about the fact it cost money to drive my vehicle to Burger king , waisting my time and the inconvenience it caused me .

is there anybody else that had the same experience than me and were you at least kept happy for the inconvenience that was caused?