TN
Thembeka N

1 reviews | Active since Dec 2025

31 Mar 2026, 21:40

The mean was not what I expected very disappointed and wasted my money.

I placed an order today at Burger King Craighall. Triple Whopper burger, medium meal with extra mayo. Jalapeno cheese fries, and Biskcoff milkshake. Burger King is my favourite, my go-to meal whenever I get paid, followed by Pedros. Ohh my God the wayt I was so hungry When i recuved the order it was cold,no extra mayo asked the driver, and he said it was given to him like that. When I got to the canteen my God, the patties are so dry, cold, no sauce at all 2 large onion rings, the meal was not edible at all. I took a video of the meal. I am so, so hurt and still hungry because that was the only money I had to spend on a low budget. I don't know how to handle thgis can somone please advise on this issue? I took a video of the meal.

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Replies (1)
Burger King South Africa
Burger King South Africa's reply01 Apr 2026, 14:07
Official
Hello Thembeka,

I am really sorry about your recent visit and that we didn’t give you the experience you deserved. We always try our best to provide great service, and it’s disappointing to hear that we missed the mark. Please use the in-app support tool in the Mr D App to report this incident. This will help ensure a quick response according to their complaint's resolution procedures.