SP
Shereez P
1 reviews | Active since Jun 2025
08 Jun 2025, 21:35
The death sentence for bad service experience
After typing a long complaint and having to do a back and forth on email about my experience.. I recieved a call from the manager at Burger King fourways Mall.. giving me a lame excuse for the bad service and food I recieved more than 4 times... even from him .. I don't think SA businesses understand the death threat to businesses for bad service..
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Burger King South Africa's replyOfficial
20 Jun 2025, 10:14Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
Burger King South Africa's reply20 Jun 2025, 10:14
Official
Hi there,
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.
We would like to sincerely apologize for the experience you had during your recent visit. We always aim to provide excellent service, and we’re truly sorry we fell short of that standard. We understand how disappointing this must have been for you, and we deeply regret that we didn’t meet your expectations. Please know that we are addressing the issues you raised to ensure that this doesn’t happen again. Your feedback is incredibly valuable to us, and we are working hard to improve.