LM
Lutho M
1 reviews | Active since Mar 2026
02 Mar 2026, 12:41
********** Staff behaviour at Grand Westt!!!
********** and disgusting behavior and service from your staff last week Friday at Grand West. Can't remember her name, a unako 0r bukho light skinned girl with glasses who gave me attitude after she had wrongfully handled my order. I have never seen such disgusting behavior at any retail scenery in my life after we patiently waited for the food. I will never go there again, No manager came to see what the issue was after we had a whole shouting at each other session. I proceeded to wait 10 minutes for cup holders that never came. I am disgusted and if I was not starving that day I would have demanded my money back.
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Replies (1)Burger King South Africa's replyOfficial
10 Mar 2026, 12:28Hi there,
We're really sorry about the experience you had at our Grand west branch. As per our email conversation, this matter has been escalated to the relevant branch manager for further assistance.
We're really sorry about the experience you had at our Grand west branch. As per our email conversation, this matter has been escalated to the relevant branch manager for further assistance.
Burger King South Africa's reply10 Mar 2026, 12:28
Official
Hi there,
We're really sorry about the experience you had at our Grand west branch. As per our email conversation, this matter has been escalated to the relevant branch manager for further assistance.
We're really sorry about the experience you had at our Grand west branch. As per our email conversation, this matter has been escalated to the relevant branch manager for further assistance.
