1 reviews | Active since Jul 2018
**** service.
Burger King South Africa should really review their employee criteria. Of all the Burger kings visited, N1 City B.K is the worst . B.K.S.A needs to review staff employed as I am yet to come across a B.K that values customer service. When staff and the manager himself begins to ignore simple queries from a customer in front of them and refuse any form of assistance, the drive through is more a park through and there is no manners in addressing the consumer, this business is heading for disaster. In my opinion, being it the food industry, customer service counts most. It's no wonder B.K is losing business to places like McDonald's and KFC. Dunkin donuts is leaving S.A for the same reason. It's only a matter of time before B.K leaves with them. It's a pity and a waste. Such nice food and equally ****ty service provided by the people employed there. Note that this is not the first, the second nor the third time and neither am I the only customer supporting B.K that has a bad view of them and their service. Hopefully the executive directors of the company see this and address the problem before it is too late. You're losing business and money, and it's all because of the cheap labour and unqualified staff employed there.
